Frequently Asked Questions

Frequently Asked Questions

Listed below are some of the most common questions that we are asked about the Classifieds OS.

 

 

  

 

 

 

Do I need to buy and host servers or will you host the program for me?

Classifieds OS comes as a turn-key solution. We host the program in our data centers and constantly maintain and monitor it. We also offer many other free services, such as free instantaneous installation (since we do it automatically for you as soon as your account is created), free tech support and free upgrades for as long as you use the software. We also guarantee compatibility with all necessary modules installed, and there is no need for you to have technical knowledge or support staff.


Can I change the appearance of the pages?

Yes. The Classifieds OS includes a number of variables that allow you to easily change various aspects of the program's appearance. It also allows you to change the layout of pages generated by the program through either a template editor or the ability to edit the page header and footer. If you are really adventurous, you can also edit the HTML for the "guts" of the various forms and page displays in the distributed versions, although you should have a good knowledge of HTML if you intend to do so.


Can I replace the buttons for Posting, Searching, etc. with graphics?

Yes. You can easily change the links in the navigation bar on the pages using the standard HTML code for displaying hyperlinked images. If you want to replace some of the form buttons with graphics, you can replace them with the special form tag for images.


Will you install the program for me?

Yes. The Classifieds OS includes free, instant installation as soon as your account is created.


What type of support is included? Do you include free phone support?

We include free, unlimited technical support for the Classifieds OS through our online ticket system, chat and Skype/phone for as long as you continue to use the application.


Will you customize the program for me?

Maybe, depending on our schedule and the nature of your request. Please note, however, that we charge $50 per hour for customized programming.


Do I have to keep your Classifieds OS logo on the pages?

Yes. In order to help us build brand recognition and thereby allow us to continue offering these programs at very inexpensive prices (custom classifieds software can cost from $20,000 to $100,000 or more), the license specifically forbids removal of the Classifieds OS logo and link from the product. However, this refers only to the small "Powered by" logo in the navigation bar or at the bottom of the pages, rather than the large logo at the top of the pages. If you really don't want to have the small "Powered by" logo displayed and want a "non-branded" version, we will waive this requirement for a fee.


Can I translate the program to another language, and how easy is it to do this?

Yes. The Classifieds OS includes a translation interface to replace all the words in the program where most, if not all, of the HTML output, e-mail message output, and even error message output is stored for the program. This makes it easier to translate the program to other languages.


The Classifieds OS also includes support for running the program in more than one language at the same time, and users can even choose which language to view the program in. Users can also choose to view only the ads posted in a particular language, or to view all ads. In its default format, it comes in English, so if you want to add other languages, you would need to translate the output for these languages.


Does the license allow me to have more than one website running the Classifieds OS?

No. Each license authorizes you to run one copy of the program for one web site. If you wish to run additional websites, you must purchase an additional license for each installation. Additional licenses are available at a discount,


Can I customize or modify the program files?

No. The Classifieds OS licenses do not provide access to the program's source code.


Do you offer discounts for educational, non-profit, or other organizations?

No. We feel that our prices are already extremely competitive, and we would be unable to stay in business and to continue to improve these programs by offering further discounts.


Do you offer a free demo?

Yes. You can run the Classifieds OS Free on your site for 30 days to try it before buying.


Can I add banners to the pages?

Yes. The Classifieds OS includes a built-in banner rotator. If you would prefer to use another banner program that you are using on other parts of your web site, you can also do so by simply adding the HTML code that calls these banners into the template editor or header variable that you define in the user configuration file or the online control panel for the Classifieds OS.


I want to use my own outside banner program with the classifieds. Can I do so?

Yes. We have successfully integrated the DirectAds.org and Google AdSence programs, for example.

You can also integrate most banners into the Classifieds OS by simply adding the HTML code that calls these banners into the template editor or header variable that you define in the user configuration file or the online control panel for Classifieds OS.


Can the classifieds tie into my own back end payment processing software or an outside web site that handles payment processing?

Yes. The Classifieds OS contains built-in support for integrated, real-time credit card processing. You need to have an account with one of our supported vendors in order for this to work.


Will your programs work with PayPal, Clickbank, or other similar services?

Yes. The Classifieds OS has built-in support for these services.

It is important to keep in mind, however, that services such as PayPal and Clickbank do not give you the same functionality as the integrated, one-click, real-time credit card processing features of our program.

For example, while Clickbank and PayPal are useful methods for entry into the world of charging users for posting ads, they have certain disadvantages, such as requiring your user to leave your site in order to make the payment, which is not only less professional looking, but also means that it is less likely that the user will actually make the payment due to the extra steps involved.

Due to the nature of these services, you may also lose a much higher percentage of your revenues on each sale than you would if you had a true merchant account and were using the integrated, one-click, real-time credit card processing features.

Therefore, if you want a serious e-commerce web site, you should consider obtaining your own merchant account, which allows you to keep a greater percentage of your revenues and to use integrated, one-click, real-time credit card processing that doesn't require the user to go to an external web site in order to make the payment.

This has a number of advantages, such as being far more professional looking, allowing you to keep a much larger percentage of your revenues, and making it easier for users to pay for the services that you are offering, thereby making it more likely that they will actually pay. The Classifieds OS contains built-in support for such integrated, one-click, real-time credit card processing. You need to have an account with one of our supported vendors in order for this to work.


Can I create my own categories or classifieds sections instead of using the defaults?

Yes. The Classifieds OS allow you to easily add, modify, or remove categories through the online control panel.


How easy is it to create my own categories--do I have to manually edit HTML pages or program files?

It's very easy, and you don't have to manually edit forms, HTML pages, or scripts. In fact, you can easily create new categories through the online control panel.


What is the maximum number of categories that I can create?

There is no limit on the number of categories that you can create.


What is the maximum number of ads that the system is capable of handling?

The Classifieds OS has virtually unlimited scalability and can handle millions of ads.